Data Privacy

Our Commitment to Data Privacy

At Sarvoday Pathology Laboratory, we understand the importance of protecting personal and medical information. We are committed to maintaining the confidentiality, integrity, and security of all patient and visitor data collected through our website and laboratory services.

Information We Collect

We may collect personal information such as:

Name
Contact Number
Email Address
Address (if required for home sample collection)
Diagnostic and laboratory-related information
Information submitted through inquiry or contact forms

How We Use Your Data

The information collected is used solely for:

Processing laboratory test requests
Communicating reports and service updates
Scheduling sample collections
Responding to inquiries
Improving our services and patient experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Protection of Medical Information

Patient reports and diagnostic records are treated as confidential information. Access is restricted to authorized laboratory personnel and healthcare professionals involved in patient care.

Data Security

We implement appropriate technical and administrative safeguards to protect information against unauthorized access, disclosure, alteration, or misuse.

Data Retention

Patient information and laboratory records are retained only for the period required by applicable regulations, medical standards, and operational requirements.

Third-Party Services

In certain cases, trusted service providers may assist in website hosting, communication services, or report delivery. Such providers are required to maintain the confidentiality and security of all information.